HOME      INTEGRATION ECOSYSTEM      AUTHENTICATORS      RESOURCES     SERVICE STATUS      FREE TRIAL
 
    
     
 
All Systems Operational

About This Site

Welcome to the SafeNet Authentication Service status site. Included in this site is an option to subscribe to live service updates as well as see history of our service availability.

SAS RADIUS Service Operational
RADIUS Service (standard)   Operational
RADIUS over IPsec (custom subscription)   Operational
SAS SAML Service   Operational
SAS Management API (BSIDCA)   Operational
SAS Authentication API (Token Validator)   Operational
SAS Push OTP Service   ? Operational
SAS Console Service   ? Operational
SAS Self-Enrollment   ? Operational
SAS Self-Service   ? Operational
Synchronization Service   Operational
SAS Risk Engine   Operational
VPN UK   Operational
VPN Canada   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
SAS Admin Console - Response time
Fetching
SAS SMS WebService - Response time
Fetching
SAS Token Validator - Response time
Fetching
Management API (BSIDCA) - Response time
Fetching
Past Incidents
Jan 23, 2018

No incidents reported today.

Jan 22, 2018

No incidents reported.

Jan 21, 2018

No incidents reported.

Jan 20, 2018
Completed - The scheduled maintenance has been completed.
Jan 20, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 10:00 UTC
Scheduled - There will be a maintenance window occurring from 10:00 UTC to 20:00 UTC.

During this window, 2 separate activities will occur.

The first will impact customers using SAML Enhanced User Login Authentication. Disruption can occur for up to 10 minutes, multiple times during this window.
Start: 10:00 UTC
Completion: 14:00 UTC


The second window is set to perform a SAS Cloud Service upgrade that will impact all customers. This will start with an up-to 5 minute disruption in authentication activity. Others services, such as LDAP synchronization could be disrupted for a longer period of time.
Start: 14:00 UTC
Completion: 20:00 UTC

Customer Release Notes (CRN), will be updated prior to the upgrade.
Jan 19, 20:38 UTC
Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018
Completed - The scheduled maintenance has been completed.
Jan 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 15:00 UTC
Scheduled - Non-disruptive upgrade to SAS version 3.7.10., some performance issues can be expected during the upgrade.
Jan 9, 14:03 UTC