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All Systems Operational

About This Site

Welcome to the SafeNet Authentication Service status site. Included in this site is an option to subscribe to live service updates as well as see history of our service availability.

SAS RADIUS Service Operational
RADIUS Service (standard)   Operational
RADIUS over IPsec (custom subscription)   Operational
SAS SAML Service   Operational
SAS Management API (BSIDCA)   Operational
SAS Authentication API (Token Validator)   Operational
SAS Push OTP Service   ? Operational
SAS Console Service   ? Operational
SAS Self-Enrollment   ? Operational
SAS Self-Service   ? Operational
Synchronization Service   Operational
SAS Risk Engine   Operational
VPN UK   Operational
VPN Canada   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2018
Completed - The scheduled maintenance has been completed.
Nov 21, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 17:00 UTC
Scheduled - Non Disruptive Software Maintenance
Nov 20, 16:37 UTC
Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018
Resolved - The potential disruption to the SafeNet Authentication Service Self-Enrollment Portal has now been investigated and, where necessary, corrective action taken for those customers affected.

This disruption has now been resolved.

Many thanks.

SafeNet Authentication Service
Nov 15, 19:02 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 19:02 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 19:02 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 19:02 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 18:52 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 18:52 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 18:52 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 18:51 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 18:51 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 18:51 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 18:41 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 18:41 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Nov 15, 18:41 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Self-Service portal for some customers.

The Gemalto team is already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience.

SafeNet Authentication Service
Nov 15, 18:37 UTC
Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.