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All Systems Operational

About This Site

Welcome to the SafeNet Authentication Service status site. Included in this site is an option to subscribe to live service updates as well as see history of our service availability.

SAS RADIUS Service Operational
SAS SAML Service Operational
SAS API (BSIDCA) Operational
SAS Push OTP Service ? Operational
SAS Console Service ? Operational
SAS Self-Enrollment ? Operational
SAS Self-Service ? Operational
Synchronization Service Operational
VPN UK Operational
VPN Canada Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
SAS Self Enrollment - Response time
Fetching
SAS Self Service - Response time
Fetching
SAS Admin Console - Response time
Fetching
SAS SMS WebService - Response time
Fetching
SAS Token Validator - Response time
Fetching
SAS Management API - Response time
Fetching
Past Incidents
Sep 28, 2016

No incidents reported today.

Sep 27, 2016

No incidents reported.

Sep 26, 2016

No incidents reported.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016

No incidents reported.

Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016
Completed - The scheduled maintenance has been completed.
Sep 16, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 17:01 UTC
Scheduled - Routine Software Maintenance (non-disruptive)
Sep 15, 16:43 UTC
Sep 14, 2016
Resolved - The potential disruption to the SafeNet Authentication Service SAML service has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Sep 14, 21:37 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the SAML Service for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Sep 14, 21:16 UTC
Resolved - The potential disruption to the SafeNet Authentication Service SAML service has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Sep 14, 16:03 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the SAML Service for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Sep 14, 13:50 UTC