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All Systems Operational

About This Site

Welcome to the SafeNet Authentication Service status site. Included in this site is an option to subscribe to live service updates as well as see history of our service availability.

SAS RADIUS Service Operational
RADIUS Service (standard) Operational
RADIUS over IPsec (custom subscription) Operational
SAS SAML Service Operational
SAS Management API (BSIDCA) Operational
SAS Authentication API (Token Validator) Operational
SAS Push OTP Service ? Operational
SAS Console Service ? Operational
SAS Self-Enrollment ? Operational
SAS Self-Service ? Operational
Synchronization Service Operational
SAS Risk Engine Operational
VPN UK Operational
VPN Canada Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
SAS Self Enrollment - Response time
Fetching
SAS Self Service - Response time
Fetching
SAS Admin Console - Response time
Fetching
SAS SMS WebService - Response time
Fetching
SAS Token Validator - Response time
Fetching
SAS Management API (BSIDCA) - Response time
Fetching
Past Incidents
Apr 25, 2017

No incidents reported today.

Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017
Resolved - The potential disruption to the SafeNet Authentication Service Self-Service Portal has now been investigated and, where necessary, corrective action taken for those customers affected.

This disruption has now been resolved.

Many thanks.

SafeNet Authentication Service
Apr 19, 21:50 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Self-Service portal for some customers.

The Gemalto team is already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience.

SafeNet Authentication Service
Apr 19, 21:50 UTC
Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017
Resolved - The potential disruption to the SafeNet Authentication Service SAML service has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Apr 14, 04:11 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Apr 14, 03:55 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the SAML Service for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Apr 14, 03:55 UTC
Apr 13, 2017

No incidents reported.

Apr 12, 2017

No incidents reported.

Apr 11, 2017

No incidents reported.