HOME      INTEGRATION ECOSYSTEM      AUTHENTICATORS      RESOURCES     SERVICE STATUS      FREE TRIAL
 
    
     
 
All Systems Operational

About This Site

Welcome to the SafeNet Authentication Service status site. Included in this site is an option to subscribe to live service updates as well as see history of our service availability.

SAS RADIUS Service Operational
RADIUS Service (standard) Operational
RADIUS over IPsec (custom subscription) Operational
SAS Console Service ? Operational
SAS SAML Service Operational
SAS API (BSIDCA) Operational
SAS Push OTP Service ? Operational
SAS Self-Enrollment ? Operational
SAS Self-Service ? Operational
Synchronization Service Operational
VPN UK Operational
VPN Canada Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
SAS Self Enrollment - Response time
Fetching
SAS Self Service - Response time
Fetching
SAS Admin Console - Response time
Fetching
SAS SMS WebService - Response time
Fetching
SAS Token Validator - Response time
Fetching
SAS Management API (BSIDCA) - Response time
Fetching
Past Incidents
Dec 6, 2016

No incidents reported today.

Dec 5, 2016

No incidents reported.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016
Completed - The scheduled maintenance has been completed.
Dec 2, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 17:00 UTC
Scheduled - Routine Software Maintenance (non-disruptive)
Dec 1, 16:47 UTC
Nov 30, 2016

No incidents reported.

Nov 29, 2016

No incidents reported.

Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016
Resolved - This incident has been resolved.
Nov 24, 02:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 02:30 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the SAML Service for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Nov 24, 01:08 UTC
Nov 23, 2016
Resolved - This incident has been resolved.
Nov 23, 18:35 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the SAML Service for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Nov 23, 11:28 UTC
Nov 22, 2016
Completed - The scheduled maintenance has been completed.
Nov 22, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 21:00 UTC
Scheduled - Routine Software Maintenance
Nov 22, 20:55 UTC