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All Systems Operational

About This Site

Welcome to the SafeNet Authentication Service status site. Included in this site is an option to subscribe to live service updates as well as see history of our service availability.

SAS RADIUS Service Operational
RADIUS Service (standard) Operational
RADIUS over IPsec (custom subscription) Operational
SAS SAML Service Operational
SAS Management API (BSIDCA) Operational
SAS Authentication API (Token Validator) Operational
SAS Push OTP Service ? Operational
SAS Console Service ? Operational
SAS Self-Enrollment ? Operational
SAS Self-Service ? Operational
Synchronization Service Operational
VPN UK Operational
VPN Canada Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
SAS Self Enrollment - Response time
Fetching
SAS Self Service - Response time
Fetching
SAS Admin Console - Response time
Fetching
SAS SMS WebService - Response time
Fetching
SAS Token Validator - Response time
Fetching
SAS Management API (BSIDCA) - Response time
Fetching
Past Incidents
Mar 23, 2017

No incidents reported today.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017
Resolved - The potential disruption to the SafeNet Authentication Service Management Console has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 20, 09:30 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management Console for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 20, 09:29 UTC
Resolved - The potential disruption to the SafeNet Authentication Service Management Console has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 20, 02:14 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management Console for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 20, 02:11 UTC
Resolved - The potential disruption to the SafeNet Authentication Service Management Console has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 20, 02:06 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Mar 20, 02:02 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management Console for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 20, 01:55 UTC
Mar 19, 2017
Resolved - The potential disruption to the SafeNet Authentication Service Management Console has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 19, 08:54 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Mar 19, 08:40 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management Console for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 19, 08:36 UTC
Resolved - The potential disruption to the SafeNet Authentication Service Management Console has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 19, 08:31 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Mar 19, 08:26 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management Console for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 19, 08:24 UTC
Resolved - The potential disruption to the SafeNet Authentication Service Management Console has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 19, 08:19 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management Console for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 19, 08:11 UTC
Resolved - The potential disruption to the SafeNet Authentication Service Management Console has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 19, 08:06 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Mar 19, 08:04 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management Console for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 19, 07:59 UTC
Resolved - The potential disruption to the SafeNet Authentication Service Management Console has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 19, 07:54 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Mar 19, 07:51 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management Console for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 19, 07:48 UTC
Resolved - The potential disruption to the SafeNet Authentication Service Management Console has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 19, 07:42 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Mar 19, 07:40 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management Console for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 19, 07:35 UTC
Resolved - The potential disruption to the SafeNet Authentication Service Management Console has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 19, 07:27 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Mar 19, 07:20 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management Console for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 19, 07:16 UTC
Resolved - The potential disruption to the SafeNet Authentication Service Management Console has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 19, 07:11 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Mar 19, 07:07 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management Console for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 19, 07:04 UTC
Mar 18, 2017

No incidents reported.

Mar 17, 2017
Resolved - The potential disruption to the SafeNet Authentication Service Radius service has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved

Many thanks


SafeNet Authentication Service
Mar 17, 14:29 UTC
Update - Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Mar 17, 14:08 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Radius Service for some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 17, 14:06 UTC
Resolved - The potential disruption to the SafeNet Authentication Service Self-Service Portal has now been investigated and, where necessary, corrective action taken for those customers affected.

This disruption has now been resolved.

Many thanks.

SafeNet Authentication Service
Mar 17, 00:55 UTC
Update - SafeNet Authentication Service Management API - Disruption Update

Just to update you that the potential disruption to SafeNet Authentication Service is being worked on.

We will send a further email when the incident is resolved.

SafeNet Authentication Service
Mar 17, 00:40 UTC
Investigating - This is an automatically generated email. The SafeNet Authentication Service monitoring system has detected a possible problem with the Management API which may impact some customers.

The Gemalto team are already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience

SafeNet Authentication Service
Mar 17, 00:38 UTC
Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017

No incidents reported.

Mar 9, 2017

No incidents reported.